| Underwritten by | Insurance Australia Limited |
|---|---|
| Underwriter AFS licence | 227681 |
| Underwriter ABN | 11 000 016 722 |
| Owner | Insurance Australia Group Limited (IAG) |
| Main products | No longer sold under the SGIO name; replaced by NRMA Insurance car, home, landlord, motorcycle, boat, caravan and business products |
| Issued by a different company | SGIO is no longer an active selling brand. Exceptions that apply to NRMA Insurance now apply: NRMA Travel Insurance with policy numbers starting 72 is issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507), arranged and administered by Cover-More Insurance Services Pty Ltd; travel policies starting TVLN (WA, SA and NT) were issued by Insurance Australia Limited. NRMA Life Insurance products are issued by TAL Life Limited (ABN 70 050 109 450, AFSL 237848). |
| Phone | 132 132 |
| Website | nrma.com.au/sgio-customer-information |
| Complaints | SGIO complaints process, then AFCA |
Ownership: SGIO was IAG's Western Australian brand. It moved to NRMA Insurance in 2022 (IAG announced that home, motor and leisure products would transition from 4 December 2022) and sgio.com.au now redirects to an NRMA Insurance page. The owner, Insurance Australia Group Limited, did not change.
SGIO was the brand that Insurance Australia Group (IAG) used for personal insurance in Western Australia. It is no longer sold as a separate brand. The SGIO website now forwards to an NRMA Insurance page, which states that SGIO made the move to NRMA Insurance in 2022 and that policyholders have since been changed over.
NRMA Insurance policies are issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681), a subsidiary of ASX-listed Insurance Australia Group Limited. The change was a rebrand inside the same group, not a sale to a new owner.
People who held SGIO cover are directed to NRMA Insurance for new quotes, policy questions and claims, and existing SGIO online account logins continue to work on the NRMA Insurance site. SGIC, the equivalent IAG brand in South Australia, made the same move at the same time. Other IAG brands include CGU, WFI and ROLLiN'.
Other brands underwritten by Insurance Australia Limited
Common questions
Does SGIO still exist?
Not as a separate insurance brand. SGIO moved to NRMA Insurance in 2022 and its website now redirects to NRMA Insurance.
Who underwrites SGIO insurance now?
Former SGIO customers are now with NRMA Insurance, whose policies are issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681).
Who owns SGIO?
SGIO was, and its successor NRMA Insurance is, owned by Insurance Australia Group Limited (IAG).
How do I claim on an old SGIO policy?
The NRMA Insurance page for SGIO customers says claims on SGIO policies are made through NRMA Insurance claims on 131 123.
Sources
- NRMA Insurance - SGIO customer information (sgio.com.au redirects here)
- IAG - SGIO and SGIC to rebrand
- IAG - Our businesses
Last checked: 2026-10-06