| Underwritten by | Auto & General Insurance Company Limited |
|---|---|
| Underwriter AFS licence | 285571 |
| Underwriter ABN | 42111586353 |
| Owner | Qantas Airways Limited |
| Main products | Car, Home and contents, Travel, Health, Life |
| Issued by a different company | Travel insurance is issued by Zurich Australian Insurance Limited (AFSL 232507). Health insurance is issued by nib health funds limited (ABN 83 000 124 381). Life insurance is promoted by Qantas as an authorised representative of TAL Direct Pty Limited (AFSL 243260). |
| Phone | 13 49 60 |
| Website | insurance.qantas.com |
| Complaints | Qantas Insurance (home and car) complaints process, then AFCA |
Ownership: Qantas Insurance is a Qantas Airways Limited brand; Qantas arranges car and home policies as an authorised representative of Auto & General Services Pty Ltd and does not underwrite them. Car and home and contents policies are issued by Auto & General Insurance Company Limited; no change was found in the last 3 years.
Qantas Insurance is the insurance arm of the Qantas Frequent Flyer business. It sells car, home and contents, travel, health and life insurance, with Qantas Points offered to members who take out cover.
Qantas is an airline, not an insurer. Car and home and contents policies are issued by Auto & General Insurance Company Limited (ACN 111 586 353, AFSL 285571). Qantas Airways Limited arranges them as an authorised representative of Auto & General Services Pty Ltd and receives a commission.
Auto & General is the insurer behind Budget Direct and also issues car and home policies for Coles Insurance and ING. The other Qantas Insurance products use different companies: nib health funds limited for health insurance, Zurich Australian Insurance Limited for travel insurance, and TAL for life insurance.
Other brands underwritten by Auto & General Insurance Company Limited
Common questions
Who underwrites Qantas car insurance?
Qantas car and home and contents insurance is issued by Auto & General Insurance Company Limited (ACN 111 586 353, AFSL 285571).
Who owns Qantas Insurance?
Qantas Insurance is a brand of Qantas Airways Limited, which arranges the policies and does not carry the insurance risk.
Is Qantas car insurance the same as Budget Direct?
They are separate brands with their own products, but both are issued by Auto & General Insurance Company Limited.
Who underwrites Qantas health insurance?
Qantas health insurance is issued by nib health funds limited, a registered private health insurer.
Who underwrites Qantas travel insurance?
Qantas travel insurance is issued by Zurich Australian Insurance Limited (AFSL 232507).
Sources
- Qantas Insurance - home page
- Qantas Insurance - Car insurance
- Auto & General Insurance Company - home page (brand list)
Last checked: 2026-10-06