| Underwritten by | CGU Australia Pty Ltd |
|---|---|
| Underwriter AFS licence | 700014 |
| Underwriter ABN | 62 004 478 960 |
| Owner | Insurance Australia Group Limited (IAG) |
| Main products | Car, Motorcycle, Caravan, Boat, Home and contents, Landlord, Business, Trades, Professional and IT liability, Workers compensation, Travel |
| Issued by a different company | CGU uses three IAG insurers depending on how the policy is sold. Broker and underwriting agency policies and all workers compensation: CGU Australia Pty Ltd (AFSL 700014). Motor, motorcycle, home, landlord, caravan and boat policies sold directly in Victoria that were covered by the court-approved scheme transfer or commence on or after 31 July 2025: Insurance Manufacturers of Australia Pty Limited (ABN 93 004 208 084, AFSL 227678). All other CGU policies, including those sold by business partners: Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681). Issuers of CGU-branded travel and life insurance were not confirmed. |
| Phone | 1300 943 690 |
| Website | cgu.com.au |
| Complaints | CGU complaints process, then AFCA |
Ownership: CGU is owned by Insurance Australia Group Limited (IAG), which acquired it in 2003. With effect from 1 October 2025 the Federal Court approved the transfer of Insurance Australia Limited's intermediated insurance business to related company CGU Australia Pty Ltd (AFSL 700014, licensed 9 May 2025), so the insurer named on broker-sold CGU policies changed while the ultimate owner did not. Separately, direct Victorian CGU personal policies moved to Insurance Manufacturers of Australia Pty Limited (commencement dates on or after 31 July 2025).
CGU is the intermediary-focused insurance brand of Insurance Australia Group (IAG). Its products, which include business, trades, workers compensation, home, car and landlord insurance, are sold mainly through insurance brokers, underwriting agencies and business partners. IAG says CGU's history goes back to the 1860s and that it acquired the business in 2003.
The insurer behind a CGU policy now depends on how it was sold. For policies sold by brokers and underwriting agencies, and for all workers compensation, the insurer is CGU Australia Pty Ltd (ABN 62 004 478 960, AFSL 700014). This follows a Federal Court approved transfer of business from Insurance Australia Limited that took effect on 1 October 2025.
Certain personal policies sold directly in Victoria are issued by Insurance Manufacturers of Australia Pty Limited, and remaining CGU policies are issued by Insurance Australia Limited. All three insurers sit within IAG, alongside sister brands NRMA Insurance, WFI and ROLLiN'.
Other brands underwritten by CGU Australia Pty Ltd
Common questions
Who underwrites CGU insurance?
For broker-sold policies and workers compensation the insurer is CGU Australia Pty Ltd (ABN 62 004 478 960, AFSL 700014). Some direct Victorian policies are issued by Insurance Manufacturers of Australia Pty Limited and other CGU policies by Insurance Australia Limited.
Who owns CGU?
CGU is owned by Insurance Australia Group Limited (IAG), an ASX-listed company that acquired CGU in 2003.
Did the CGU insurer change in 2025?
Yes. From 1 October 2025 a Federal Court approved scheme moved Insurance Australia Limited's intermediated business to CGU Australia Pty Ltd. IAG states the change was an organisational one within the group.
Are CGU and NRMA Insurance the same company?
They are separate brands that are both owned by IAG. NRMA Insurance policies are issued by Insurance Australia Limited.
Sources
- CGU - Contact us (footer insurer statements)
- IAG - Changes to CGU and WFI (CGUA licence)
- IAG - Simplifying IAL's business (Victorian scheme)
- IAG - Our businesses
Last checked: 2026-10-06