| Underwritten by | Hollard Insurance Partners Limited |
|---|---|
| Underwriter AFS licence | 235030 |
| Underwriter ABN | 96067524216 |
| Owner | Commonwealth Bank of Australia |
| Main products | Car, Home and contents, Landlord |
| Issued by a different company | Travel insurance is issued by Cover Genius Pty Ltd (XCover) and underwritten by Allied World Assurance Company Ltd. Life insurance is issued by AIA Australia Limited (AFSL 230043). Health insurance is issued by AIA Health Insurance Pty Ltd. Pet insurance is issued by PetSure (Australia) Pty Ltd (AFSL 420183). |
| Phone | 13 1361 |
| Website | commbank.com.au/insurance.html |
| Complaints | CommBank home and car insurance complaints process, then AFCA |
Ownership: CommBank distributes home and car insurance but no longer owns the insurer. The policies are issued by Hollard Insurance Partners Limited, the former CommInsure general insurance company, which Hollard acquired from Commonwealth Bank on 30 September 2022 together with a 15-year distribution alliance.
CommBank home and car insurance is general insurance sold by Commonwealth Bank of Australia to its customers. It was previously known under the CommInsure name, when the bank owned the insurer.
Today the bank is a distributor only and states that it does not guarantee the insurer's obligations. Home and car policies are issued by Hollard Insurance Partners Limited (ABN 96 067 524 216, AFSL 235030). This is the former CommInsure general insurance company, which the Hollard group bought from Commonwealth Bank in a deal completed on 30 September 2022. The sale came with an exclusive 15-year alliance for the bank to keep distributing the products.
Hollard Insurance Partners sits alongside The Hollard Insurance Company Pty Ltd, which underwrites Real Insurance, Australian Seniors, Everyday Insurance and Huddle. CommBank travel, life, health and pet cover use other issuers.
Common questions
Who underwrites CommBank car insurance?
CommBank car and home insurance is issued by Hollard Insurance Partners Limited (ABN 96 067 524 216, AFSL 235030).
Does Commonwealth Bank still own CommInsure?
No. Commonwealth Bank sold its CommInsure general insurance business to Hollard, with the sale completed on 30 September 2022.
Is CommBank insurance the same as Hollard?
The home and car policies are issued by a Hollard group insurer and distributed by Commonwealth Bank. The bank says it does not guarantee Hollard's obligations.
Who underwrites CommBank travel insurance?
CommBank travel insurance is issued by Cover Genius Pty Ltd, trading as XCover, and underwritten by Allied World Assurance Company Ltd.
Sources
- CommBank - Insurance
- CommBank - Car insurance
- CommBank - Compliments and complaints
- Hollard - Hollard completes acquisition of CommInsure
- Hollard Australia - Partner brands
Last checked: 2026-10-06